Our products are accurate and sensitive detection and measuring devices and equipment’s, It is a geophysical measuring equipment and metal detectors that operate with different scientific systems and deal with ground and soil layers through transmission and receiving systems and digital and frequency signal processing, which are usually at different levels of frequencies and bands.
It must be handled the products with precision and caution, and the instructions shown in the user manual must be followed before starting the use process.

Refund Policy:

⦁ If the delivery period of the product to the customer exceeds 15 days from the date of purchase, the customer has the right to cancel the purchase and demand a refund, unless there is a prior agreement between the company and the customer stipulating that the goods or the product will be delivered on a specific date.

⦁ If the customer receives the goods and the goods are not intact and contain defects such as: breakage – scratches – an old product – damage to one of the product’s components – the product does not work – a malfunction in the power system – a broken screen – the charging system, In these cases, the customer must contact the company immediately and inform our company of this matter so that the company can take action. Here, the customer has the right to return the product and return and refund or negotiate with the company to replace the product if the customer prefers that.

⦁ The company does not guarantee the customer the results of the product in case of incorrect use of the product.
⦁ In the event that the customer wishes to return the product, they must explain the reason, and if the results are unsatisfactory, they must prove his correct method of using the product through a video. If it is proven that the customer is using the product correctly but there is an error in the results, the customer has the right to contact the company to return and refund or replace the product. With another product, but if it is proven that the customer is using the product incorrectly, in this case the company refuses the refund.
⦁ Finally, as a trusted customer, you must be realistic and honest.

Do not use the product, finish your tasks, and then leave the burden on the company to claim that the product is defective or does not meet specifications.
In this case, our company has the right to conduct an analysis of the device’s operating period, and if it becomes clear to us that the product has been consumed and used, the product will be considered free of defects. In this case, we also refuse the refund because it has become a used product and cannot be resold as a new product.
However, if it is necessary to refund, the company will return the product for half of its price, because it will be resold as a used product, not new.
Please accept our warmest regards and be confident that our company strives to satisfy our customers and leave a satisfactory impression.